BettaBlast | FREQUENTLY ASKED QUESTIONS

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Call Us: 0191 251 8575    Email Us: bettablast@aol.com

FAQs

 

WHY CAN’T I FIND ANY COLOUR SAMPLES ON THE WEBSITE?


Possibly our number one most asked question. The short answer is: they are useless. We stock over 250 standard colours and special finishes in every shade and tone you could imagine. PC monitors and printers just can’t replicate the colours accurately, that’s why we have them all on display in our reception. If you pick a colour online it’s probable you’ll change your mind when you see it for real.

POWDER COATING IS THE SAME EVERYWHERE, ISN’T IT?


It should be, but unfortunately, it isn’t. Most issues arise when companies attempt to cut costs, meaning items have a thinner layer of paint applied or are not cured in the oven long enough (getting a thick lump of metal to 200º is expensive). Items processed like this will look no different at first but will quickly deteriorate; the finish may flake or the item begin to rust. Quality is at the heart of everything we do here at BettaBlast and we will never compromise the quality of our work. We constantly innovate and invest in new technology to ensure quality and affordability.

WHAT GUARANTEE DO I GET?


We guarantee our work for 12 months. If cared for correctly and not used in extreme conditions you will find that your items will last significantly longer than this without any degradation. The life span of the finish can vary considerably depending on the coatings that are applied (e.g. Zinc or clear lacquer). The quality of the item when we receive it will also effect the over all finish.

FREQUENTLY ASKED QUESTIONS


This is the page where you will find answers to questions we are asked quite a lot. We’ve tried to keep the list short and relevant so if it still doesn’t answer your questions please contact us via email, phone or just drop in.

HOW DO I PREPARE MY ITEMS FOR BLASTING/POWDER COATING?


All you need to do is make sure that any bearings, brushes, plastic and oil are removed from items, simple. We’ll take care of the rest, stripping old finishes, removing oil build up and grease, repairing minor damage where possible (e.g. kerb damage), and sealing off necessary parts with specialist heat resistant tape (this will save you A LOT of time).

HOW LONG WILL IT TAKE?


It really depends on what you’re getting done. Under normal circumstances our turnaround times are rarely more than a few days for most jobs and a same day service is available by appointment for alloy wheels. One of the team will be able to give you more details once we’ve discussed what we’re doing for you.

WHY CAN’T I FIND A PRICE LIST?


At BettaBlast we believe customer service is paramount, that’s why every job is unique. We discuss your options with you, giving you honest advice without hard-sell, so that you can make an informed decision about what will best suit your needs. To put all of these prices, services and other options into a coherent list or chart would be impossible. If you email us with some basic details (dimensions etc.) and a photo we can give you an idea of cost. If you want a price for Alloy Wheel Refurbishment we just need to know the wheel size.

WHY BETTABLAST? WHY NOT A SPECIALIST OR MOBILE ALLOY REPAIR?


We have been specialists in alloy wheel repair for over 20 years, it’s just we’re pretty good at other other stuff, too. We continually invest in new technologies giving you quality like no other but also a broader range of services that you can’t find anywhere else. All of our staff are passionate and will offer honest advice without hard-sell. We don’t offer mobile repairs as these yield much poorer results compared to in-house refurbishment. Most mobile repairs only refurbish the front of the wheel and the finish won’t last as long.